Private provider faces PCT sanctions

Posted on October 6, 2009. Filed under: News stories, Providers | Tags: , |

Pulse | By By Gareth Iacobucci | NHS North East Essex | 6 October 2009

NHS managers are threatening to remove a private company’s APMS contract after accusing the firm of ‘under-estimating’ the challenge of running GP services and not providing continuity of care.

NHS North East Essex is threatening to take ‘draconian measures’ against Chilvers McCrea Healthcare, after patients at the Green Elms surgery in Jaywick complained about the lack of full-time GPs.

Speaking at a public meeting, Penny Lansdown, head of primary care commissioning at NHS North East Essex, said the trust was planning the strongest possible sanctions.

‘Frankly, it has not delivered,’ she said. ‘I think it under-estimated the challenge here.’

‘We are taking quite draconian measures. I am going to go into the surgery every week. If we do not get what we want, and soon, we will take the steps necessary.’

‘What we would like to do is work with the company to see if it can get it right. If it does not perform, we will use the leverage in the contract to remove it if necessary.’

Dr Rory McCrea, chair of Chilvers McCrea Healthcare, said the company was investing ‘considerable time and resources’ in the practice.

‘Our number one priority is patient care. That’s why we have spent considerable time and resources recruiting permanent GPs to the Green Elms Medical Centre.

‘By the start of November there will be four full-time GPs with a further permanent GP to be recruited next month.’

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