Popular new GP-led health centre proves a hit with patients

Posted on September 2, 2009. Filed under: GP-led health centres, Press/News Releases, Providers | Tags: |

Assura website | Press Releases | Coventry tPCT | 2 September 2009

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The newly opened Coventry NHS Healthcare and Walk-in Centre on Stoney Stanton Road has proved extremely popular with local people after treating and registering a far higher number of patients than expected.

Since opening on April 1st, the Centre has treated 23,000 patients at an average of 1,000 patients per week, with over two thirds of walk-in patients being seen by a clinician within one hour.

In addition, over 540 patients have now registered with the Centre, which is testament to its popularity of the Centre’s convenient central location and extended opening hours, allowing patients to access local health services at a time convenient to them.

Patients are also enjoying the speed of access and the manner in which staff respond to all types of emergencies. One lady wrote to thank all the staff for the swift action taken when she brought her son to the Centre. He was quickly assessed as needing urgent hospital treatment and he is now on the way to a full recovery after five days in hospital. “The service you provide is invaluable and could have saved my son’s life. Thank you so much,” she wrote.

Coventry NHS Healthcare and Walk-in Centre is open from 8am to 10pm 365 days a year, with or without an appointment. It is operated by Assura Coventry LLP, a partnership with nine local GP practices and Coventry Community Health Partnerships (CCHS), the community services directorate of NHS Coventry (Coventry Teaching Primary Care Trust).

The Centre is designed to provide full GP services and longer opening hours as part of NHS Coventry’s plan to provide more choice and greater access to family doctors.

Patients can use the Centre while remaining registered with their current doctor. It is in addition to and complements the existing local GP surgeries.

Dr Ian MacDonald, chair of Assura Coventry LLP, said: “We are pleased that the local community is taking advantage of the new Centre and that we are providing a valuable service in helping people get access easily and quickly to a GP or clinician as appropriate.

“The promptness of the service is excellent without compromising quality of care. As a Walk-in Centre, where no appointment or registration is needed, we are also having some success with the hard to reach groups in need of medical care.”

Coventry NHS Healthcare and Walk-in Centre was opened as part of the Government’s £250 million nationwide funding package to improve access to GP services for patients across the country. This funding will provide an extra 2.5 million appointments across the country per year.

Coventry NHS Healthcare and Walk-in Centre
Stoney Stanton Road
Coventry CV1 4FH
Tel: 0300 200 0060
Web: http://www.coventrynhshealthcentre.nhs.uk/

Opening Times
8am to 10pm Monday to Sunday
(Open bank holidays and weekends)

ENDS

Press enquiries regarding Assura Group to:

Andrew McKeon, AJM Public Relations.
Tel: 01423 734 560; Mobile: 07802 484 155

Louise Bathersby, Assura Group.
Tel: 020 7107 3830

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