EQUITABLE ACCESS OUTCOME OF THE CONSULTATION PROGRAMME

Posted on April 9, 2009. Filed under: GP-led health centres |

NHS Birmingham East and North | October 2008 [pdf]

The consultation process

The Equitable Access consultation ran from 2nd June to 24th August 2008.Over 3,000 consultation documents and questionnaires were sent out to keystakeholders, groups and local people. They were asked what services theywanted in the new GP practices and the new GP led health centre, as well aswhen they should be open. They were also asked to suggest ideas aboutservices to meet their needs and preferences.

The main elements of the consultation were:
 A self-completion questionnaire integrated into the consultation document
 An online questionnaire
 10 public meetings to get the views of local people, especiallyin Hodge Hill, Kingstanding and Washwood Heath where thenew GP practices will be located.
 2 meetings with local Older People’s Reference Groups
 Presentation to the Health Overview and Scrutiny CommitteeResponses were provided face to face, by post, email and on line.126 peoplereturned questionnaires, 2 people sent in letters and 159 people attendedconsultation meetings.

Responses came from all areas of the PCT and all age groups, but themajority of respondents were aged over 60 years and defined themselves as white.

Attendance at the public meetings ranged from 1 to 33 people. The proposalswere also taken to the local Older Peoples Reference Groups and the Polishcommunity to get their views, as well as the Health OSC meeting on 23rd July.

All the responses were analysed by the Health Services Management Centreat Birmingham University and discussed at a special meeting of the EquitableAccess Board on 29th August

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